BrandSafe Incidents
Each brand threat detected by BrandSafe is surfaced as an incident in the CyberXTron platform with full context and recommended actions.
Viewing Incidents
Via Dashboard
Navigate to BrandSafe → Incidents in the CyberXTron dashboard. Filter by threat type, severity, status, or date.
Via API
# List all BrandSafe incidents
curl \
-H "XTRON-ORG-KEY: your_org_key" \
-H "XTRON-ORG-SECRET: your_org_secret" \
"https://incidents.cyberxtron.com/api/v1/brandsafe/incidents"
# Filter by brand domain and severity
curl \
-H "XTRON-ORG-KEY: your_org_key" \
-H "XTRON-ORG-SECRET: your_org_secret" \
"https://incidents.cyberxtron.com/api/v1/brandsafe/incidents?brand_domain=example.com&severity=Critical&status=Open"
→ Full Incidents API Reference
Incident Types
Phishing Site
A website actively impersonating your brand to steal user credentials, payment information, or personal data.
Severity: Critical (if active and collecting data) / High
Response:
- Verify the site is live and actively phishing
- Identify the hosting provider and registrar
- Submit abuse reports to the registrar, hosting provider, and browser safe browsing lists (Google, Microsoft)
- If customers may have been targeted, consider a customer notification
- Report to relevant law enforcement if significant fraud is involved
Quick takedown resources:
- Google Safe Browsing: safebrowsing.google.com/safebrowsing/report_phish/
- Microsoft SmartScreen: microsoft.com/wdsi/support/report-unsafe-site
- PhishTank: phishtank.org
Typosquatting Domain
A domain registered with a small variation of your brand name that could redirect traffic, host phishing content, or be used for spear-phishing emails.
Response:
- Assess the intent — is it parked, actively impersonating, or sending emails?
- If actively malicious: file a UDRP (Uniform Domain-Name Dispute-Resolution Policy) complaint or registrar abuse report
- If parked and not yet weaponized: monitor for escalation
- Consider defensive registration of high-risk typosquat variants
Fake Social Media Profile
An account on LinkedIn, X (Twitter), Facebook, Instagram, or other platforms falsely claiming to represent your brand or executives.
Response:
- Report directly to the platform using their impersonation reporting tool
- Document the profile before reporting (screenshot, URL, username)
- Alert your genuine social media team to monitor for user confusion
Fake App
An app in an official or third-party app store using your brand name, logo, or description.
Response:
- For official stores (Google Play, Apple App Store): submit a developer removal request via the platform's brand protection form
- For third-party stores: submit abuse reports directly
- Publish a security advisory on your website warning users about the fake app if it's widespread
Incident Fields
| Field | Type | Description |
|---|---|---|
id | integer | Unique numeric ID |
title | string | Short description of the threat |
taskKey | string | Ticket key (e.g., BSINC-789) |
status_statusCd | string | Open, In Progress, Closed |
severity_label | string | Critical, High, Medium, Low |
category_name | string | Threat category (e.g., Phishing, Typosquat) |
taskType_name | string | Specific incident type |
description | string | Full details of the threat |
brand_name | string | Monitored brand name |
brand_domain | string | Monitored brand domain |
url | string | URL of the infringing asset |
ip_address | string | IP address of the infringing host |
platform | string | Platform where the threat was detected |
registrar | string | Domain registrar |
webhost_authority | string | Hosting provider |
webhost_country | string | Country where the site is hosted |
phone_numbers | string | Phone numbers found on the infringing site |
impact | string | Potential impact |
recommendation | string | Suggested response action |
createdDt | integer | Creation Unix timestamp |
updatedDt | integer | Last update Unix timestamp |
Requesting a Takedown
Update an incident's status and track takedown progress via the CyberXTron dashboard under BrandSafe → Incidents → [incident] → Update Status. Add investigation notes to document abuse reports submitted and their outcomes.